We live in a driven, digital world where the full value of human connection is often traded for transactional proficiency. Many have mastered the ironic art of increasing touch points while simultaneously losing touch. […]

There is a threshold to today’s productivity found at the very point where progress with people is supplanted by progress. Often, it’s the sheer speed of communication that affects our judgement. Because we believe others expect immediate responses, as we do ourselves, we often don’t take the time to craft meaningful responses.

– Dale Carnegie & Associates, “How To Win Friends and Influence People in the Digital Age”